Contact Us

Saddle Exchange

Unit 6, Crypton Technology Business Park, Bristol Road,




United Kingdom

Tel: 01278 425444
International Tel: 00(44)1278 425444
Fax: 00(44)1278 425444

as Bev is on maternity leave at the moment the phones are being diverted directly to our mobiles which when we are away saddle fitting so sometimes we are not able to answer if we are with clients, please leave us a message and we will call you between customers .

Your call is very important to us so please continue to call even if you get an international dial tone however if we are saddle fitting we may not be able to answer so please leave a message and we will call you back as soon as we can.

Thanks to modern technology we are often able to access our emails when away from home and our emails are answered also by the office, but if you get our out of office reply please bear with us as we will be saddle fitting or may have lack of internet access but we hope to contact you within 24 hours.

Often the best way to communicate with us when we are on the road is Facebook Messenger as it seems to reach us when we cannot access email files.   Please also note that photos and large files can sometimes be rejected by our server and sometimes they go to the spam folder so if you don’t get a reply in a few days please give us a call.

23 comments on “Contact Us
  1. Sarah cole says:

    Do you take or sell used saddles? I have an immaculate gp reactor panel for sale and local to you,
    Many thanks, Sarah

    • Gini Woodward says:

      Hi Sarah, yes please give me a call 01278 734524. Im off to Prague tomorrow night but will be in the office untill about 12 tomorrow and then on monday.

    • sharon anne says:

      Hi do you buy saddles I have a 16.5 standard fit GP black leather saddle by GFS for sale
      Can you let me know if interested and how much you could offer

      • Gini Woodward says:

        Hi Sharon, we only buy back our own saddles but any part exchanges we put on preloved which we find is a good way to sell them.

  2. Jane Briggs says:

    Anyone in the Derbyshire (Matlock DE4 2PA) area soon for fitting advice?

    • Gini Woodward says:

      Hi Jane, we will be back in the area around the end of August but happy to give you advice if you would like to give me a call 01278 734524. (:

  3. Nicky G says:

    Hi I have a native pony saddle that needs checking on a sec a pony. I am based on the berks/wilts/Oxon/hants border. I can travel the pony if necessary. Are there any fitters nearby? I need this done as poor daughter is having to ride bareback as I am not happy with current saddle. It came with the pony when we bought her and apart toy was fitted new. However, the pony is doing very different work and now completely changed shape.


    • Gini Woodward says:

      Hi Nicky, im booking for the south east at the moment, please email me your address where the pony is kept and your best contact number and I’ll see if we can fit you in.(:

    • Louise lumsden says:

      Hi could your saddle fit mine? Small 10.2 medium fit welsh a?

      • Gini Woodward says:

        Hi Louise, I will be in your area around the weekend of the 15th of November and we always have some 14″ saddles in stock. the travel charge for a visit is £85 and fitting of a new saddle is free. if you would like avisit please feel free to call to discuss what you need furthur, Im on the Isle of Man saddle fitting at the moment but will be back on thursday.

        kind regards

        Gini Woodward

  4. Kim Douglas says:

    Hi there,

    I have a nearly new GP reactor panel saddle (Black) 17′ seat. I bought it about 5 years ago when one of your fitters flew to Ireland with it.
    Would you be interested in buying it?

    Kindest regards
    Kim Douglas

  5. Janet Hartland says:

    Hi, I have a RP saddle but no longer have a horse. Do you buy back saddles without part exchanging and if so could you let me know when you will be in South Wales next (I am in the Bridgend area just north of Cardiff).

    • Gini Woodward says:

      Hi Janet, we are planning to be in your part of wales end of September very early October and could meet up with you and discuss options. alternatively you can email me photos in advance and we can give you a price.(:

  6. Carole Anderson says:

    Are you coming near Chesterfield, Derbyshire soon ? Got a flat backed short coupled Morgan mare with some wither and a ample shoulder mass . Dressage saddles I have tried move sideways and usually move forward too.
    I think I need a flatter closer contact panel saddle and I don’t really like the bucket seats and high cantle on most newer dressage saddles. Beginning to despair. ..can you help ? And do you have any second hand stock, maybe of the native pony sort. Not sure about the reactor panel ?

  7. teri and ollie says:

    Oh my god!!!! What an amazing experience and difference with ollie!! Went straight out after you had gone, no numnah no breastplate!! Cantering, up a steep hill through the woods and back down….twice not any movement, galloped in the field no movement, walking trotting…no movement My GOD!!YOU ARE AMAZING Ollie really moved striding out and didn’t want to come home!!! Pics on fb page love how he is after you have been to see him love the quality and brilliant customer support xxxx

    • Gini Woodward says:

      That’s great news Terri, guess it was the big numnah that was making your saddle move around, best not have too much padding with such a wide boy, nice cotton numnah should be fine (;

  8. David Livie says:

    I’m looking to purchase the lightweight aluminium shock absorbing stirrup irons but although they appear on one of your webpages I can’t find a link that will allow me to purchase not can I find them in your product catalogue. Please advise how I can purchase these.

    • Gini Woodward says:

      Hi David, I’m afraid I’ve been a bit hopeless updating the website recently as we have been so busy saddle fitting. please call us in the office on 01278 734524 and we can order some and send them out or you can pick up from our agents or at Shows. What colour would you like?

  9. Lea Lauridsen says:

    Hi. When are you in Denmark again? Especially the Odense area. I have a horse that still hates getting her saddle on, despite buying a brand new fitted saddle for her. And I was wondering if the reaktor panel might be for her. And if trying to ride in one was a possibility.

    • Gini Woodward says:

      Hi Lea, I’m booking in at the moment as I will be there from the 14th to the 22nd, please send me your details and we can book you in so you can try (:

  10. Susanne Skov says:

    My sadel has brokken onde panel. Is it possible to malet ok again.

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